Days before the incident, one of Olango’s longtime childhood friends died. On the day of the incident, Olango’s sister noticed strange behavior from him and called police three times asking for immediate help. A 5150 (involuntary psychiatric hold) request for a psychiatric emergency response team (PERT) was placed. Fifty minutes after the first call, at least two non-PERT officers arrived on scene.
Officer Richard Gonsalves fired his handgun four times at Olango, and officer Josh McDaniel fired his Taser.